knowledgeplus Training Center
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Course Detail

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BCT 1 year

Business Corporate

Course Information

  • Total Students 20 per class
  • Course Duration 1 year

Description

Want to have an effective staff? Want to deliver customer service so good it knocks your competition out of the running? Want to achieve your business full potential? Want to be your staffs role model? To correct: Do you want to have an effective and dynamic staff? Do you want to crush your competition with unbeatable customer service? Are you ready to unlock your business's full potential? Become the role model your staff looks up to and see your team's success rise.

Course Outline

Title
1. Business Etiquette
2. Customer services
3. Managing customer services
4. Sales Training
5. Leadership skills