knowledgeplus Training Center
413 9119 / 5440 9119

Course Detail

BCT 1 year

Business Corporate

Course Information

  • Total Students 20 per class
  • Course Duration 1 year


Want to have an effective staff? Want to deliver customer service so good it knocks your competition out of the running? Want to achieve your business full potential? Want to be your staffs role model? To correct: Do you want to have an effective and dynamic staff? Do you want to crush your competition with unbeatable customer service? Are you ready to unlock your business's full potential? Become the role model your staff looks up to and see your team's success rise.

Course Outline

1. Business Etiquette
2. Customer services
3. Managing customer services
4. Sales Training
5. Leadership skills